Responsible Gaming at MrFortune Casino

Our Commitment to Safe Play

We at Mr Fortune are licensed and regulated by the Malta Gaming Authority (MGA/B2C/445/2017, issued 16 January 2019), one of the most respected regulatory bodies in the online gaming industry. This means we are held to the highest standards of player protection, fairness, and responsible conduct. Our platform also partners with eCOGRA as an approved ADR (Alternative Dispute Resolution) provider, offering you an additional layer of independent protection and recourse.

At Mr Fortune Casino, we do not simply meet the minimum requirements set by our regulators — we go further. We continuously review and improve our responsible gaming policies to ensure that every player who chooses to join us can do so with complete confidence in our commitment to their wellbeing.

Tools We Provide to Help You Stay in Control

We understand that maintaining control over your gaming activity is essential. That is why MrFortune Casino offers a range of practical self-management tools, all accessible directly through your account settings. You are always in the driver's seat when it comes to how, when, and how much you play on our platform.

Deposit Limits

At MrFortune, you can set daily, weekly, or monthly deposit limits to manage how much money you load into your account. Once a limit is set, it takes effect immediately. If you wish to increase a limit, a cooling-off period applies before the change becomes active — this is designed to prevent impulsive decisions.

Session Time Limits

We encourage our players to keep track of how long they spend on our platform. You can set session time reminders so that you receive a notification after playing for a defined period. This helps you stay aware of your gaming time and take regular breaks when needed.

Loss Limits

Here at Mr Fortune Casino, you can define the maximum amount you are willing to lose within a given timeframe. Once your loss limit is reached, you will be unable to continue wagering until the limit period resets or is adjusted within the allowed parameters.

Wagering Limits

In addition to deposit and loss controls, MrFortune also allows you to set wagering limits, capping the total amount you can bet within a set period. This tool is particularly useful for players who want to enjoy our extensive library of over 6,000 games without risking more than they are comfortable with.

Reality Checks

Our Mr Fortune platform features reality check pop-ups that remind you of how long you have been playing. These brief notifications appear at intervals you choose and give you a moment to reflect on your session before deciding whether to continue.

Self-Exclusion

If you feel that you need a more significant break from gaming, we at MrFortune offer self-exclusion options. You can choose a temporary self-exclusion period ranging from a set number of days to several months, or opt for a permanent exclusion if you feel it is necessary. During a self-exclusion period, you will not be able to access your account or receive any marketing communications from us.

To request self-exclusion or for assistance activating any of the tools listed above, please contact our support team directly:

• Live Chat: Available on our website
• Email: support@mrfortune.com

Recognising Problem Gambling

We at Mr Fortune Casino want every player to enjoy our games responsibly. Problem gambling can affect anyone, and it is important to recognise the warning signs early. Here are some indicators that your gaming may be becoming harmful:

• Spending more money on gaming than you can afford to lose
• Chasing losses in an attempt to win back money
• Neglecting work, family, or social responsibilities due to gaming
• Feeling anxious, irritable, or depressed when not playing
• Lying to others about how much time or money you spend on gaming
• Borrowing money or selling possessions to fund gaming activity
• Using gaming as a way to escape stress, anxiety, or personal problems

If you recognise any of these signs in yourself or someone you know, we strongly encourage you to make use of the self-management tools available on our MrFortune platform and to reach out for professional support.

External Support Organisations

Here at MrFortune Casino, we work alongside leading independent organisations that specialise in helping people affected by problem gambling. We encourage anyone who needs support to contact these resources — they are free, confidential, and available around the clock:

Protecting Minors

At Mr Fortune, we operate a strict zero-tolerance policy when it comes to underage gambling. Our platform is exclusively for players aged 18 and over, and we verify the age and identity of our players during the registration and verification process. We at MrFortune Casino require KYC (Know Your Customer) documentation before processing withdrawals, and we reserve the right to request verification at any time.

If you share a device or household with minors, we strongly recommend using parental control software to prevent access to online gaming sites. The following tools can help:

• Gamban – www.gamban.com – Blocks gambling websites across all devices
• Net Nanny – www.netnanny.com – Family-focused internet filtering
• Betfilter – www.betfilter.com – Specialist gambling blocking software